Question: Last Name, Name: 3 . ( 1 0 pts ) A bank has recently received customer complaints about long waiting in using the only automatic
Last Name, Name: pts A bank has recently received customer complaints about long waiting in using the only automatic teller machine ATM located at a shopping mall. After a period of observation and investigation, it has been found that the interarrival time is exponential with a mean arrival rate of customers per hour. The service time is exponential with a mean service rate of customers per hour. In response to customers' complaints, the bank is considering the following alternatives: Keep the current system Replace the existing ATM with a faster ATM with a mean service rate of customers per hour; Install a second identical ATM at the opposite end of the mall ie each ATM has an arrival rate of per hour; Install a second identical ATM adjacent to the existing ATM parallel ATM's, single queueRecommend the best alternative based on the impact on customers' waiting time.Alternative Alternative Alternative Alternative Which alternative is the best alternative? Why?
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