Question: Last Name, Name: 3 . ( 1 0 pts ) A bank has recently received customer complaints about long waiting in using the only automatic

Last Name, Name:3.(10 pts) A bank has recently received customer complaints about long waiting in using the only automatic teller machine (ATM) located at a shopping mall. After a period of observation and investigation, it has been found that the inter-arrival time is exponential with a mean arrival rate of 8 customers per hour. The service time is exponential with a mean service rate of 10 customers per hour. In response to customers' complaints, the bank is considering the following alternatives:1) Keep the current system.2) Replace the existing ATM with a faster ATM with a mean service rate of 15 customers per hour;3) Install a second identical ATM at the opposite end of the mall (i.e., each ATM has an arrival rate of 4 per hour);4) Install a second identical ATM adjacent to the existing ATM (parallel ATM's, single queue)Recommend the best alternative based on the impact on customers' waiting time.Alternative 1)Alternative 2)Alternative 3)Alternative 4)Which alternative is the best alternative? Why?

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