Last year tom sawyer was headhunted by his uncle Andrew Webster, who happened to be the managing director of the smart superstore. Tom mission is to enhance the sales performance of one of the five retail shops of the smart superstore in Sydney. If Tim surpasses the other shops performance , he will be rewarded with a bonus. The business senior accountant retired. Tom suggested friend, Jimmy as replacement. Jimmy is smart and willing to bend specific rules to achieve objectives. On the other hand Jimmy leveraged charm to skip hiring process to get his friend Donald the position of production manager. They all enjoy high stake gambling. You came across the following facts when talking with Andrew.

1. Both gross margin percentage and days debtor for shop increased substantially over last year and higher than other shops.
2. Instead of hiring new cashier Jimmy assumes position and responsibilities.
3. Tom strong connection with Andrew leads to him buying department to suggest employing Jimmy's sister as one of the preferred supplier.
4. Jimmy Expedited payments to sister without obtaining a receiving report.

Having undergone critical thinking training at WSU, you are confident that you can effectively execute the tasks Andrew has requested below.

a) Based on the information collected and events mentioned above, identify five (5) potential problems/issues in the operations.

b) Examine the identified problems/issues through two distinct explanations or perspectives.

c) Provide recommendations for each problem/issue mentioned in (b), including the underlying reasons and any accompanying assumptions.