LaToya Clarendon Step

Average Time to Perform $($sec$)$

$1.$ Review renewal application for correctness $15$

$2.$ Process and record payment $30$

$3.$ Check file for violations and restrictions $60$

$4.$ Conduct eye test $40$

$5.$ Photograph applicant $20$

$6.$ Issue temporary license $30$Part $1$: What is the maximum number of applications per hour that can be handled by the present configuration of the process?

$[$Your answer here$]$

Part $2$: How many applications can be processed per hour if a second clerk is added to check for violations?

Part $3$: Which of the following configuration changes would not satisfy the demand of $120$ applications per hour?

a$.$ A second clerk is added to step $4,$ and steps $1,2,$ and $3$ are combined and performed by the three current clerks for those steps.

b$.$ Steps $1,2,3,$ and $4$ are combined and performed by $5$ total clerks.

c$.$ A second clerk is added to step $3,$ and a second clerk is added to step $4.$

d$.$ A second clerk is added to step $3,$ and steps $1$ and $4$ are combined and performed by the two current clerks for those steps.

Part $4$: What would be the total hourly cost of a configuration that used $5$ total clerks to each perform a combination of steps $1$ through $4,$ plus a photographer to perform step $5,$ plus a motor vehicle officer to perform step $6?$