LaToya Limmons is the manager of the Human Resources (HR) department and Javier Jartin is the manager
Question:
LaToya Limmons is the manager of the Human Resources (HR) department and Javier Jartin is the manager of the sales department for a production company headquartered in the United States but also has a production plant overseas. This is a fast-growing company, and the staff of the HR department (8 employees) is often overwhelmed with work. Since the HR department is located immediately next to the credit department, Ravi Ramos, the administrative assistant in credit, sometimes works on work assigned to him by LaToya Limmons, even though it is outside his department.
The company has experienced especially rapid growth over the past six months, which has caused everyone to be busier than usual. With the increase in sales volume, the credit office is under pressure to process applications more quickly, and Ramos is available to help Limmons out with HR overflow less often.
Limmons complains to Jartin that she needs Ramos to work in HR more than he needs him in credit. Jartin's response is, "If I cannot move the credit applications through the pipeline in a timely manner, soon there will be no need for an HR department, because this company will be out of business." This conflict between the two departments and managers has caused strife within the organization and you and your team have been asked for policy to address this issue and mitigate potential conflict moving forward
What is a proper distribution of resources?