Laudon and Laudon $(2021)$ state that technological developments such as ecommerce, social network marketing, and mobile technologies will affect how

businesses function and the type of services and products they offer customers in the

future.

Considering the various ICT trends and their impact $($direct or indirect$)$ on business,

research any three trends affecting retail firms today and demonstrate the impact these

have or have had on Flawa$$s market share and sales.

Here is an article from your learner guide that you can use as a starting point: Apart from the high risk of integrating ICT and business processes and the difficulties

of integrating legacy systems, organisations may face additional challenges such as

the economic impact of integrating information technology into the organisation,

change management, and the ethical implications of using information systems.

Discuss the key issues resulting from integrating an ICT system into Flawa$$s business

processes.

In your discussion, highlight how these issues will impact the implementation process

and the business itself in the long run.