Leading by Example

While it might seem cliche, employees who see their managers walking the talk, even when it's not easy or convenient,

have greater respect for and confidence in their leadership style and see managerial effectiveness in action. Some ways

to model professional behaviour in the workplace include:

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$$Never talking poorly about another team member, supervisor, client or customer.

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$$always Representing the company in a professional manner.

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$$Sharing credit

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$$never taking someone else's idea and representing it as your own.

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$$Pitching in when a deadline is tight.

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$$Admitting mistakes and failings.

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$$Apologizing when wrong.

Effective leaders represent their companies professionally, have integrity, behave morally and respectfully, and earn the

trust of those they work with.

Recognizing Contributions and Achievements

Another way good managers show their appreciation for the hard work of their employees is to recognize teamwork,

celebrate accomplishments and applaud personal effort. This might be done through:

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$$Holding regular recognition events.

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$$Notifying upper management when an employee reaches a personal goal.

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$$Sharing customer compliments with staffers.

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$$Celebrating personal and professional milestones.

Hosting regular coffee meetings or lunches, sending out group congratulatory messages or writing personal notes to

staffers are all ways to show appreciation and make employees feel valued and appreciated.

QUESTION

$5$

$($

$2$

$0$

$$Marks

$)$

Assume that the organisation you have selected in question one wants to expand the company infrastructure by opening

another branch. The CEO of the organisation has approached you as a senior manager to explain to him the elements of

the Micro

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environment. Provide an analysis of the micro

$-$

environment of the organisation you have selected and explain

the impact each element could encounter if the details contained in the heading:

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Leading by Example

$$

$$have not been

implemented in the organisation.