Lean thinking aims to improve business, emphasize customer value, and value one another. Lean thinking is fully operational when these objectives are met.

You are managing Shoprite in your area. Your main goal is to always satisfy your customer. Answer the following questions:

Question $1(20$ Marks$)$

Select an item at Shoprite and assess the various types of wastes in lean thinking with reference to Supply Chain Management. Use practical examples to support your answer.

Question $2(10$ Marks$)$

Analyse any five factors to be considered from the customer$$s perspective for Shoprite$$s channel strategy to be effective. Make use of your own examples to support your answer.

REQUIREMENTS

$8$ pages$$ maximum including cover page, contents, introduction, body, conclusion and reference page.

$$ Your assignment must include a table of contents page.

$$ Text: Arial or Times New Roman, Font Size: $12,$ Spacing: $1\mathrm{.}5$ lines. All text must be justified at each margin.

$$ You must include Reference list at the end of your assignment. Information quoted$/$paraphrased from sources listed in your Reference list must be referenced in$-$text. The Harvard system of referencing must be used.

$$ You MUST use theory$/$ literature to support your discussion$/$ observation and opinions.

$$ Ensure that readings are not merely reproduced in the assignment without original critical comments and views. Students should use appropriate and realistic information and examples in discussion $($No AI generated answers will be accepted$).$