Question: Learning Activity # 5-1 What is knowledge management? What are the two kinds of knowledge? Ruggles and Holthouse (1999) discuss 8 key attributes of knowledge

Learning Activity # 5-1

What is knowledge management? What are the two kinds of knowledge? Ruggles and Holthouse (1999) discuss 8 key attributes of knowledge management, identify the attributes and choose the three you think are most important. Discuss why you think these three are the most important.

Learning Activity #5-2

Knowledge management in an organization is complicated by generational differencesand the rise of theteams (sometimes virtual).Describe 3 operating principles to effectively manage knowledge across generations (silents to millennials) who often work in teams and why these operating principles are effective.

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