Learning Objectives: 1. How the 3 classical project management levers scope, resources, and schedule can be used to improve project outcomes and how these 3 interact. 2. How the project characteristics, including deadlines, overtime, outsourcing, and team skill levels affect team, morale, and work qualitv. 3. The effects of project managers' decision on team morale, project coordination, and work oualitv e.g., how much time to spend on coaching or meetings, how much to relv on overtime or outsourcing, what skill level to set for a project team, and when to add or reduce the numbers of project team members. 4. How unanticipated events influence project outcomes. 5. How to make tradeoffs between desired project outcomes in situations in which not all project objectives can be met