LEARNING OUTCOMES 1. To be able to analyze your audience, and selecting the appropriate communication process. 2. Completing your message with specific suggestions and solutions without over stepping your authority 3. To be able to compose and provide a coherent, grammatically and mechanical sound language and tone throughout your document. INSTRUCTIONS: 1. This assignment requires you to complete the attached case by providing the appropriate document. 2. Prepare your document by using the correct format to reflect the situation of the case. 3. In formatting your document remember to use an 11 point font throughout, using Times Roman font style. 4. Your MEMO should reflect a clear message from the case 5. Provide the correct language and tone throughout the case. 6. Revise and edit your work before submission. YOU WILL BE GRADED IN THE FOLLOWING AREAS Format/ spacing, subject line Opening, body, closing Organization Clarity and conciseness Quality of content Language, tone Grammatically constructed sentences The rubric sheet for this assignment is shown on Blackboard with explanation and breakdown of the area above. CASE As the director of Human Resources (Arlen Garrison) you must remind both day shift and swing-shift employees of the company parking guidelines. Day shift employees must park in Lots A and B in their assigned spaces. If they are not registered or have not received their white stickers, the cars will be ticketed. Day shift employees are forbidden to park at curb. Swing shift employees may park at the curb before 3: 30 pm. Moreover after 3:30 pm, swing shift employees may park in any empty space except those marked Tandem, Handicapped, Van Pool, Car Pool, or Management. Day shift employees may loan their spaces to other employees if they know they will not be using them. One serious problem is lack of registration (as evidence by white stickers) registration is done by Employee Relations. Any car without a sticker will be ticketed. To encourage registration, Employee Relations will be in the cafeteria July 12 and 13 from 11:30 am to 1:30 pm and from 3pm to 5 pm to take applications and issue white parking stickers. ASSIGNMENT INFORMATION Write a procedure MEMO to employees that review the parking guidelines and encourages them to get their cars registered. Use itemization techniques, and strive for a tone that fosters a sense of cooperation rather than resentment. KEY FACTORS TO LOOK AT IN THE CASE Address the main subject of the MEMO Organize the most important points from the case before you begin writing Address the main subject of the Memo (in the subject line as well as the opening sentence) The use of the 5Ws will help you to organize the information within the case Remember to provide a Memo format for the assignment