lease read and analyze the following case study on Dropbox and prepare a management report on the key items listed below.

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Dropbox: It just works, HBR case. Eisenmann, Thomas R$.,$ Michael Pao, and Lauren Barley. Dropbox: $\text{'}$It Just Works.$\text{'}$ Harvard Business School Case $811-065,$ January $2011.($Revised October $2014.)$ Dropbox: $\text{'}$It Just Works': A Summary $|$ The Startup $($medium$.$com$)$

Answer the following key items regarding the Dropbox Business Case:

What were the customer's point of view and the key pain points? What was the gain being sought?

What were the challenges and the approach adopted to address them?

How did the team adopt a lean start$-$up approach?

How were the pivot vs$.$ perseveres decisions made?

How was the BLM technique used? Outline the phases using a graph.

What are the risks identified and suggestions are made to limit or eliminate them?