Question: Leatherman et al . ( 2 0 0 3 ) argue that the business case for quality improvement is yet to be proven, even while

Leatherman et al.(2003) argue that the business case for quality improvement is yet to be proven, even while evidence mounts for the overall societal and economic benefits.
1) does a business case need to be made and documented to encourage healthcare providers to pursue quality improvement?

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