Lee, H. "The Triple-A Supply Chain," Harvard Business Review, October 2004, 102-112

1. What should be done to achieve the incentive alignment across the supply chain?

2. How would agility differ from adaptability? How could digital technology enhancesupply chain agility? Which organizational capabilities would be necessary to ensureagility?

3. What external factors drives supply chain adaptability? Which organizationalcapabilities would be required for timely supply chain adaptation?