Question: Less - skilled workers lead to increased customer dissatisfaction with the services. Why do less - skilled individuals often work in frontline service jobs? Multiple

Less-skilled workers lead to increased customer dissatisfaction with the services. Why do less-skilled individuals often work in frontline service jobs?
Multiple choice question.
talented workers get promoted quickly or leave for better opportunities
companies never hire qualified people to perform such jobs
customers require less service than they did in the past
customers prefer little or no human interaction in company service

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