Question: Lesson 5 Process Analysis Exercise 3 ( Class Exercise 3 ) A pizza store is staffed by 2 employees: a pizza chef and an assistant.

Lesson 5 Process Analysis Exercise 3(Class Exercise 3) A pizza store is staffed by 2 employees: a pizza chef and an assistant. The store has 2 ovens, each can only bake one pizza at a time. The transformation process (sequence of steps) followed at the store is as follows:TasksMinutesWho1. Take the order and payment0.25Assistant2. Prepare beverage0.5Assistant3. Prepare fillings2Chef4. Bake the pizza8Oven5. Cut and box the pizza0.5Assistant6. Pack the pizza and beverage and pass them to the customer0.25AssistantAssume that customers arrive in every 4 minutes and each customer orders one pizza and one drink.1. What is the maximum hourly output of the assistant?(10 marks)2. What is the maximum hourly output of the chef?(10 marks)3. What is the maximum hourly output of the two ovens?(10 marks)4. What is the capacity of this process in terms of orders per hour?(10 marks)5. Where is the bottleneck in this process?(10 marks)6. What is the time between completions of orders?(10 marks)7. What is the throughput time of the process in terms of minutes/order?(10 marks)8. What is the flow rate of the process in terms of orders per hour?(10 marks)9. What is the idle time of chef?(10 marks)

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