Lessons Learned for Facilitate Continuous Improvement

Reflect on what has worked well, and what needs improvement on a continuous improvement plan [based on a construction fit out project].

1. Use analytical and lateral thinking to review current practices and develop ideas for improvement
2. Reflect on the ways in which digital systems and tools are used, or could be used, to achieve work goals
3. Consider areas identified for further improvement when undertaking future planning

ideas that i had in mind for the above are:

1. New training systems / content to improve customer service complaints

2. New website for personal development pathway programs

3. streamlined and seamless approval process