Question: linkedin.com 6 5 % Return to content Question 1 1 of 5 0 What should you avoid doing when helping a customer who is upset

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What should you avoid doing when helping a customer who is upset about a billing issue?
Apologize to the customer.
Thank the customer.
Explain what happened.
Challenge the customer.
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linkedin.com 65% Return to content Question 11 of 50 What should

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