Lisa's Garden Supply Store has been open for 10 successful years. Her company now produces its own potting soil, pottery for indoor and outdoor plants, and produces an assortment of ornamentation for outdoor gardens.

Recently, some of Lisa's customers have begun to complain about the quality of the award-winning ceramic garden gnomes her company produces. As her Operations Manager in charge of production, she's asked you to look into it. Using your knowledge of quality control, you've decided to produce acheck sheet, aparetochart, and afishbone diagram to help identify and resolve the issue. Explain how you would use each of those toolsin the context of the defective gnome problem to identify and solve the problem. Be detailed and specific about your rationale and steps to take to begin addressing the concerns. Lastly, give examples of some of the causes you might list in a FishboneDiagram.