Question: List 10 creative elements that would seek to keep current customers involved in your busi-ness. Your ideas should reflect the specific customers that you interact

List 10 creative elements that would seek to

keep current customers involved in your busi-ness. Your ideas should reflect the specific customers that you interact with and their own unique set of needs and circumstances.

After recording the creative elements that would seek to keep current customers involved, rank them according to how easy they would be to implement.

By exploring the customer-retention ideas that you have recorded, you have established the basis for a customer-retention program. Share your ideas with others in your organization and begin the process of retaining customers!

Ethics in Action

Your coworker, Vicki, is having a bad day. She is being short with customers to the point of rudeness. Should you bring it to her attention, share the observation with your supervisors, or do nothing?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Topic: Conducting personal job interviews using the star model 1-Design a two-hour training work plan for 10 trainees 2-Determine the quality of trainees 3-Use the training design model Formulate one...

atter? 7.8 AD-ROBIC EXERCISES A. Briefing for New Business Select a business in your town that is of interest to you. This can be a retail business with competition in the market. Or it can be a...

I hope you can answer this question and find the reference below the question. Thank you Topic: Conducting personal job interviews using the STAR model 1- Design a two-hour training work plan for 10...

ORGANIZ/fIION DE\\IELOPMENT 4t XieS&r& L:rlt ttttrc DONALD R.BRO\\MN i',ii+ir+,::':i'i Organlzation Renewal: The Challenge-of Change LEARNING OBJECTIVES Upon completing this chapter, you will be able...

student business plan project template. ( MGT 230) small business management MGT 230 small business management. 1 STUDENT BUSINESS PLAN PROJECT TEMPLATE Chapter 1 BUSINESS NAME What is the name of...

TB0383 Andrew C. Inkpen General Electric's Corporate Strategy Like the premature obituary of writer Mark Twain, reports of the death of the conglomerate are often exaggerated. Diversified companies,...

Did corporate prerogatives in "earnings management" conflict with the particular needs of individual businesses and business groups at GE? In 2001, Jeff Immelt became CEO and was still in the job in...

MRKT 310 Principles of Marketing Strategic Marketing & Value for the Customer Please use the service offering below; Lyft PRODUCT CHOICE & CONTENT Your focus will be on the domestic, or U.S....

MGT489 Point of View Analyses (2 of them for this summer's class) Guidelines: No more than four pages, single spaced, no smaller than 11 point type. Your name, date, title of the case and what number...

Management must understand what needs to change. A culture of performance excellence is very different from a traditional management culture. Many traditional practices stem from the fundamental...

A company issues a 25-year $5000 bond, redeemable at 95 with bond interest at j = 8%. The bond is callable at the end of 15 years for $3600 or at the end of 20 years for $5125. Determine the price to...

In mid-2010, Saudi Arabia and Venezuela (both members of OPEC) produced an average of 8 million and 3 million barrels of oil a day, respectively. Production costs were about $20 per barrel, and the...

1. Rajeev Shah is a sales analyst for the Sutton Insurance Company in Nashville, Tennessee. He is using an Excel workbook to analyze sales of insurance policies and asks for your help in creating...

As the manager of Smith Construction, you need to make a decision on the number of homes to build in a new residential area where you are the only builder. Unfortunately, you must build the homes...