List and describe 4 interrelationships that are important within a hospitality environment. Describe 8 different sources of supply (including an example of what each source supplies) that are used within the hospitality industry Describe 3 distribution / marketing networks that are utilised within the hospitality industry Describe 3 professional networks, along with what they offer that are utilised within the hospitality industry Describe 4 effective communication techniques What is meant by the term - negotiation? When is a negotiation considered successful? List 2 important skills required to achieve successful negotiations List 5 different negotiation styles (referring to outcomes) as described by Thomas and Kilmann Describe the 4 stages of the negotiation process