1. List at least 3 things that Ops Managers are paid to do.

2. Each year in the USA over 3,000,000 jobs go unfilled. Why is this the case?

3. Into what category will most of your Management problems fall?

4. Who determines the quality of a consumer product?

5. Successful managers must _____________ _____________.

6. If it costs $.29 cents for labor and benefits to make 1 Big Mac hamburger @ a wage rate of $9.25 per hour, how much will the cost of labor be for a Big Mac @ $10.50 per hour wages? Is the minimum wage increase an excuse to raise prices by 25 to 50 cents per Big Mac?

7. What is the top reason why workers quit their jobs?

8. Why do employers require a bachelor degree to manage people? How much did you use Music Appreciation knowledge last week? How much did you pay to take that course?

9. Define Operations Management.

10. List the four (4) categories of COQ. Of these, which is the one in which we should invest the most?

11. Why was it necessary to use slave labor in early America? Do not tell me they were free labor.

12. In order to produce quality goods and services, you need to start with __________ _____________.

13. What are the 2 Silent Killers?

14. List five (5) types of inventory carrying costs.

15. You need a building that has a minimum of 400 lineal feet of exterior walls (perimeter). The walls are to be 12 feet in height. You receive 2 bids:

• $375,000 for a building 50 feet x 150 feet; 12 feet high
• $378,000 for a building 100 feet x 100 feet; 12 feet high

Do both buildings meet specifications?

Which building is the best value? Why?

16. Fixed costs are the costs that exist when production is @ what level?

17. In a job interview, how would you demonstrate your value?

18. What is the starting point for developing the annual profit plan?

19. The degree of ________________ contact is a major factor in designing the production process for a service.

20. What are the three S words required for ease of manufacturing?

21. List six (6) steps in new product or service development.

22. What three 3 features do prototypes exhibit?

23. List four (4) product design goals.

24. List 5 suggested strategies for global operations.

25. Why is Amazon growing ever larger?

26. Does raising wages grow the economy?

27. What drives illegal, unethical behavior in corporate America?

28. More than 50% of all West African slaves came to North America. True or False?

29. Why do people buy Starbucks coffee?

30. Why dont workers want to go to work? List 5 reasons.

31. In the early 1900, some employers began to treat workers as __________.

32. Management gets what Management _______________.

33. As the Ops Mgr should you be concerned about the sexual preferences of workers? Why or why not?

34. How would you change your employees work schedules to manage a forecasted drop in manufacturing production of 40% for the next 6 weeks? Be specific.

35. What four (4) things must any enterprise provide for their customers?

36. What causes people to become addicted to hand-held, telecommunication devices? Seriously.

Note: 10-point question

Background Info:

Scheduled production per 8-hour shift = 55,000 units

Labor Cost per 8-hour shift = $18,000

Benefits per 8-hour shift = 33% of labor cost

Annual Production Forecast = 14,300,000 units

We are looking to purchase a piece of equipment that our Engineering Department has recommended. Engineering estimates the proposed equipment will reduce labor and benefit expenses by 9.5%.

The additional, annual operating cost for the proposed equipment, including depreciation, energy consumption, and maintenance, is estimated to be $500,000.

• Using the background information and assumptions above, calculate the labor and benefits per year for the existing equipment and the proposed. Show your work.
• Cost of labor and benefits for existing equipment for 1 year =
• Cost of labor and benefits for proposed equipment for 1 year =

• What decision would you make? Get the new or keep the old?

37. What country is the worlds largest seller of weapons/arms?

38. List the 2 most important production strategies?

39. What is an 8760 operation?

40. What are the three (3) most basic strategies for competing in any marketplace?

41. What capacity input is the same for all operations?

42. Define Productivity.

43. The good news is that manufacturing is returning from other countries to the USA. What is the not-so-good news regarding jobs?

44. What giant US industry can raise prices each year, turn out a mediocre product and produce 50% defective products?

45. Name 2 technologies, other than GPS or GIS, used to track inventory throughout the Supply Chain.

46. Many service enterprises exist to serve only the _________________ sector.

47. Why do local and state governments give corporate welfare (incentives) to businesses?

48. Rolling stock should be kept __________ and fully ___________.

49. Define ethics.

50. If you were to design a new factory, how high would the ceilings be?

51. J.P. Morgan financed Thomas Edison. J.P later brought a lawsuit against George Westinghouse over patent infringements. What was the result of that lawsuit?

52. How can you determine the accuracy of a sales forecast?

53. If you were starting a new consumer products enterprise, how would you determine the selling prices for your products?

54. In todays operations environment there are two (2) ideal goals. What are they?

55. Facility location is an important strategic decision. What three (3) major factors are influenced by location?

56. Define production capacity.

57. Define the best operating level for any manufacturing operation?

58. What happens to all the Christmas candy on retail shelves on December 26?

59. If the profit margin is 25%, how many sales $ is $5 of waste reduction worth?

60. List the five (5) steps in forecasting demand.

61. In Lean manufacturing, 5S is employed. What are these 5 words beginning with the letter S?

62. Why must we consider the entire industrys production capacity before creating our own capacity?

63. The central focus of layouts is to minimize three (3) things. List them.

64. What is the single most important cost for you to determine when comparing two automobiles?

65. Define SMED (I want more than the words that the letters represent).

66. What characteristic makes service operations different from manufacturing operations?

67. All of us are smarter than ___________ of us.

68. How much did your college degree cost?

69. If you have a student loan, how long will it take for you to pay it off?

70. What is the best process to use for reducing F.G. inventory?