List ONE way products differ from services, and how this affects service design, i.e. what is more important to take into consideration for service design given this difference. Explain how Benihana has designed it's operation taking this difference into account and the factors that are more important for service design given this difference. For this question, you should refer to the product and service design notes provided in Week 4, where a list of product/ service differences and associated service design factors is given.