Question: Literature Review ( Continuation ) Topic: Influence of E - banking On consumer Satisfaction. Case Study:SBM Bank Kenya 2 : 3 : 1 : Bring
Literature Review Continuation Topic: Influence of Ebanking On consumer Satisfaction. Case Study:SBM Bank Kenya ::: Bring in the dimensions discussed in chapter For the SBM Bank of Kenya; If findings will help the bank identify areas for the improvement in its Ebanking services, leading to enhanced customer satisfaction and to loyalty. For the Customers: This study will highlight the benefits and the challenges of Ebanking, enabling the customers to make informed decisions about the use of digital banking services. For the Banking of the Industry: This study will contribute to the broader understanding of how Ebanking influences customer satisfaction, providing the insights that can be applied by other banks into Kenya and the beyond. For the Academia: The study will be added to the existing body of knowledge on Ebanking and customer satisfaction, serving as a reference for future research. :: Bring in the empirical gaps showing the Influence of Ebanking On consumer Satisfaction. Case Study:SBM Bank Kenya adapt a : model opposing and supporting Then justify supporting. :: First arguments And: Reference the scholars that carried out these studies. that are global Then African And Kenyan
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