LO$6)$ Match the term to the definition.

Question $21$ options:

$1$

attempting to satisfy the other party's concerns

$4$

a process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them

$3$

the use of resolution and stimulation techniques to achieve the desired level of conflict

$2$

attempting to satisfy one's own concerns

$1.$

cooperativeness

$2.$

assertiveness

$3.$

conflict management

$4.$

negotiation