Question: Logistics performance is measure using the following formula: total orders -orders with 1 defect Percentage of perfect orders = 1009 total orders What is the

Logistics performance is measure using the
Logistics performance is measure using the following formula: total orders -orders with 1 defect Percentage of perfect orders = 1009 total orders What is the performance level for the following logistics system? 3.6 million orders processed 14,000 orders delivered late 16,000 orders were incomplete 6000 orders were billed incorrectly 1600 orders had exactly two defects Zero orders had more than 2 defects c. 99.00% b. 98.75% d. 99.04% a. 99.62%

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