Question: Logistics services measurement is through DMAIC. Question 1 Logistics industry is a tough one to survive in in the 21 century. There are numerous competitions

Logistics services measurement is through DMAIC.

Question 1 Logistics industry is a tough one to survive in in the 21" century. There are numerous competitions globally thriving for business in the very essence. This competition compels the companies to provide best quality services paying attention to detail at every stage in their operations. Discuss at least 5 elements on which Logistics Service Quality can be measured. Your explanation should contain details and proper examples to justify your answer. (40 marks)

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