Look at the True North website and get a sense of they type of company they are in terms of size, complexity, target market, etc. Based on that information cre-ate a Documented Change Control Process they should use when dealing with changes within their projects (process, approval, communication, etc.). 

Assume they don't currently have a process in place. 

Make sure the process fits the type of company they have and has features that would be unique to them.

Answer rating: 100% (QA)

Assumptions about True North True North is a mediumsized technology consulting firm specializing in software development and IT solutions They serve a diverse range of clients including small business... View the full answer