look over each question and determine problems with the question. Then, think about how you could improve it so that it would be a better question for a survey. There may be more than one answer for each question.

After looking over each question, please produce a list of RULES for effective survey design based on your insights from these questions. You may add additional rules that are not represented here if you can think of them.

1. Do you think managers should provide more training about pay systems and ethics policies?

YES ____________ NO______________

2. Employees have all kinds of departments. What kind of department is yours?

_________ one supervisor and multiple employees

_________ two supervisors and multiple employees

________ one supervisor and one employee

3. Transformational leadership is the best kind of leadership. It moderates the relationship between emotional exhaustion and turnover intentions.

_______ strongly disagree

_______ moderately disagree

_______ slightly agree

_______ strongly agree

4. I am encouraged by my supervisor to smile more often at customers.

Strongly Agree Slightly Agree Slightly Disagree Strongly Agree

5. What is your current age?

________ 10-20

________ 20-30

________ 30-40

6. What is your occupation?

7. Do you experience any problems?

________ no problems at all

________ a couple of small issues, nothing major

________ One or two severe issues

________ lots of problems

8. What suggestions do you have to improve your workplace?