Looking at conflict and its downside and disadvantages, it does create dissatisfaction and could demotivate employees, but at the same time conflict does have benefits. Organizations always try to seek methods and approaches to resolving conflict to minimize the negative effects and try to keep employees productive and happy. To understand the approaches and techniques, we need to understand that the conflict resolution approaches available to teams vary depending on the: Select one: a. avoidance, confrontation b. the team members' desire to be assertive and cooperative O c. the team members' qualification and background d. a and b are applicable o e compromise, collaboration Clear my choice