Question: Low Cost Online Courses for Co X MILESTONE 2 | Business Comm x C app.sophia.org/spcc/business-communication-milestone-2-1/6 Question Tutorials Question 6 O Mark this question You

Low Cost Online Courses for Co X MILESTONE 2 | Business Comm

Low Cost Online Courses for Co X MILESTONE 2 | Business Comm x C app.sophia.org/spcc/business-communication-milestone-2-1/6 Question Tutorials Question 6 O Mark this question You work for a hospital's IT department and have been asked to put together an automatic wait time phone communication that minimizes cognitive dissonance for customers calling the hospital. The normal wait time is five minutes, but during the busiest periods it can be up to ten minutes. What should you state in the automatic communication? "We are experiencing higher than normal call volumes, and the wait may be up to ten minutes." "We are experiencing higher than normal call volumes, and the wait may be five minutes." "We are experiencing higher than normal call volumes, and the wait may be over twenty minutes. "We are experiencing higher than normal call volumes, and the wait may be five to ten minutes." Type here to search n F2 FL F1 2 % 5 F7

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!