Question: M Qu ( c . Help ppter 1 8 Homework ( i ) Saved Help 3 Problem 1 8 - 1 part C ( Algo

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ppter 18 Homework (i)
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Problem 18-1 part C (Algo)
An average of 16 customers arrive at a service center each hour (Poisson distributed). There are two servers on duty, and each server can process 20 customers per hour (Poisson distributed). Use Table 18-4.
a. What is the system utilization? (Round your answer to 2 decimals.)
b. What is the average number of customers in the system (waiting plus being served)?(Do not round intermediate calculations. Round your answer to 3 decimals.
c. What is the average time customers wait in line for service? (Do not round intermediate calculations. Round your answer to 3 decimals.)
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 M Qu ( c. Help ppter 18 Homework (i) Saved Help

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