M10-1 (Static) Using Terms to Complete Sentences about Decentralized Performance Evaluation [LO 10- 1, 10-2, 10-3, 10-4, 10-5, 10-6] Complete the sentences by selecting terms from the drop-down lists. Some terms may be used once more than once, or not at all - 1. Managers of an) conter are evaluated based on measures such as ROI and residual income 2. Suboptimal decisions and duplication of resources are considered disadvantages of 3. A positive results when managers invest in projects that earn more than the hurdle rate 4. The perspective focuses on processes required to meet customer needs through measures such as on-time delivery an quality 5. The states that managers should be held responsible only for what they can control 6. The perspective typically contains leading indicators, which are measures that reflect future performance 7. A change in the investment turnover ratio from 15 to 32 wa the division's ROI 8. The maximum transfor price is the 9. Goal results when there is confict between a manager and the organization as a whole