Maggie implemented a paradigm shift for the system integrators. It involved each person being assigned to a "scheduling and execution" project attending an orientation session where they: Group of answer choices learned not to deliver pretty computer screens or user-friendly report, but delivering relevant information to the right people at the right time. learn the technical foundation of the Drum-Buffer-Rope modules within BGSoft. learn how much previous successful customers were able to save by performing some of the LEAN techniques such as smaller lot sizes. learn to identify bottlenecks so the customer can know which work centers to improve through new machines or additional employee training