Mai, a Vice President (VP), was pacing at work. She was worried about how she was going
Question:
Mai, a Vice President (VP), was pacing at work. She was worried about how she was going to deal with a couple of major problems she was having at Techtronics, the company she had joined just 12 months earlier. Techtronics developed and manufactured smart-home software and devices (i.e., thermostats that would adjust depending on occupants' location in a house, or alarm systems that could be activated remotely).
Mai was overseeing a major new "smart-apartment" control system that was due to pilot in 4 weeks. Frank, a member of the team, was the person who developed the new control system. Frank was known on the team as being good at "thinking outside the box", but he wasn't as friendly as he could be. Mai agreed that Frank was good at coming up with new ideas and like trying new things. Mai thought she should assign a second in command to the project that was friendly and well-liked by all, and would help maintain team harmony. She told Frank, "I'm sorry, but I'm assigning a second in command to help you out."
What aspect of female linguistic style is Mai demonstrating when she says, "I'm sorry, but I'm assigning a second in command to help you out."?
Human Resources In Healthcare Managing For Success
ISBN: 9781567932997
3rd Edition
Authors: Bruce Fried, Myron D. Fottler