MAINTENANCE MANAGEMENT PROFESSIONAL PROGRAM MODULE 6: MAINTENANCE WORK MANAGEMENT 406.11 Assignment Module 6 Maintenance Work Management Assignment Select a major maintenance activity (2 to 5 days duration) from your work site, facility, or operation. The preference is that it is an activity that would not be done as part of a regular shutdown/turnaround. - It can be a repair, an overhaul/rebuild, reconfiguration, new equipment installation or replacement of a major piece of existing equipment in a facility, Using the learning elements from each lesson of the module, describe how the activities to be carried out would proceed through each of the processes steps of the six-step work management process. Also describe what information would be required at each stage, and what additional information would need to be provided at each point in the work management process. The assignment is to be organized to clearly show the requirements at each of the following process steps: - Identification - Planning - Scheduling - Assignment and execution - Documentation and feedback - Analysis The work activity write up should clearly show the information, responsibilities, decisions and outcomes of each of the six process steps. Any associated sub-processes should also be included. Details on how the organization's maintenance management software application (CMMS, EAM, ERP) is used to support each step and the activities performed, are to be included as part of the assignment. MAINTENANCE MANAGEMENT PROFESSIONAL PROGRAM MODULE 6: MAINTENANCE WORK MANAGEMENT 406.11 Assignment The term assignment may be done individually or in teams of 3-4 persons. If the term assignment is being completed by a team, clearly identify the team members and their specific contributions to the assignment. The work must be equally weighted within the team. At the discretion of the facilitator, a team may exceed 4 persons but there must be special circumstances to warrant this size of a team. The term assignment is due for submission to the instructor/facilitator on, or before the day of the final exam. The level of detail of activities (or tasks) in the development of the plan and schedule need not exceed 25 points provided they are distributed across at least 2 levels of work. (e.g. 1 major task of installing equipment that summarizes 2-5 sub-tasks). The project may exceed 25 at the discretion of the individual or team. NOTE: If a current project is pending or ongoing in a company of one or more participants in the class and the participant(s) wish to use that project as their term assignment, this may be acceptable at the discretion of the instructor. The project should not be an activity that will be carried out completely by an outside service provider through an all-inclusive "Lump sum" bid. Portions of the work may be contracted out on a lump sum basis, but they should be included as individual work activities and shown in the appropriate sections of the assignment It is recommended that students begin working on the term assignment following Module 6 , Lesson 1 and continue to build as each of the lessons is covered. This will help ensure that key learning elements from each lesson are covered in the term assignment. The assignment is considered too large to complete if left until the end of the last lesson. A suggested schedule is attached as Appendix A All participants should regularly review the progress of their assignments with the instructor to ensure that any problems or concerns associated with this term assignment are addressed early enough for necessary changes to be made. If the learning elements of each lesson are not clear, there is a question period at the end of each lesson where questions may be addressed regarding how those learning elements may be applied to the term assignment. MAINTENANCE MANAGEMENT PROFESSIONAL PROGRAM MODULE 6: MAINTENANCE WORK MANAGEMENT 406.11 Assignment The assignment is to be organized to clearly show the necessary information requirements at each of steps of the six-step work management process. Marking for each component will be: - Identification (15) - Planning (25) - Scheduling (15) - Assignment and Execution (10) - Documentation and Feedback (20) - Analyst (15) Total marks possible are 100 MAINTENANCE MANAGEMENT PROFESSIONAL PROGRAM MODULE 6: MAINTENANCE WORK MANAGEMENT 406.11 Assignment The assignment write up is to include information as required on the topics and items shown below. However, these are provided as a guide only. Additional details and information should be provided wherever it is felt necessary. A key part of the assignment is to clearly describe throughout the write up how the organization's maintenance management software application (CMMS, EAM, ERP) is utilized to support work activities through each of the steps of the complete work management process. Topics and Items: 1. Identification and Approvals (15 Marks) This section of the assignment should include: - A clear description of the problem that the maintenance work is expected to resolve. - A description of how the need for the work was identified, and the process for determining what the actual work that needs to be completed is. - Why they want the work to be completed: What is the justification and expected benefits? - Some description of the degree of quality expectations of the customer for the work and the outcome of the project? - When the customer expects (or needs) the work needs to be completed - Impact to the customer if the work is not completed - What other departments in the organization are involved with the activity, and at what point in the process (roles, responsibilities, etc.)? - What constraints could be encountered that would impact the progress of the work and what would be the contingency plans for managing issues. 2. Planning (25 marks) This section of the assignment should include: - Who is involved in the planning? - What are the key issues to be addressed during planning? - How are identified constraints identified and managed - Include a Work Breakdown Structure showing what activities must be carried out. - Describe at least 2 levels of work activities (or tasks) - How will the work be organized and carried out? - Include a Gantt Chart indicating start, finish, milestones, deadlines and progress for the levels of activities in the work breakdown structure. - An indication of what the critical activities and milestones are? - Include a network diagram showing major activities outlined in the WBS and determine critical path and shortest duration of the work MAINTENANCE MANAGEMENT PROFESSIONAL PROGRAM MODULE 6: MAINTENANCE WORK MANAGEMENT 406.11 Assignment - What parts and materials are required and how are required parts and materials identified and acquired? - What resource requirements (people) are needed (may include contactor resources)? - A budget for the work and the approval process for the budget - What budget approvals are required before proceeding with the selected work activity? 3. Scheduling (15 marks) This section of the assignment should include: - How will production losses be managed/minimized? - A description of how will the work execution be scheduled to minimize production operation impact? - As part of daily routine or managed a separate activity? - Will work need to be scheduled around production requirements? - What is the impact of this activity on other backlogged work? 4. Assignment and Execution (10 marks) This section of the assignment should include: - How are resource assignments determined and communicated? - What are the Execution requirements? - How is progress monitored? - If there are work scope changes required, how are they managed? - Is there a turnover process at the end of the job? 5. Documentation and Follow-up (20 marks) This section of the assignment should include: -What information is to be collected at the end of the job - What are the feedback requirements? - How is feedback provided to the planning group? - How is the feedback utilized by the planning group? 6. Analysis (15 marks) This section of the assignment should include: - What analysis of the work carried out will be done? - How will the information gathered be used for ongoing improvement of the process, practices, asset themselves or maintenance activities carried out? - How will improvement opportunities be documented for future work? - Will analysis initiate any changes, either to how the work may be performed in the future of when it may be required again