Make a business process model for Toyota be more specific while choosing the main process, support process, and cops. this is just a reference below.

 

Customer requirements Business Process Model The organization Receive sales order Order/ request Main process Order entry Market analysis Bid/Tender Business process model Generic process flow - automotive example (COPS refers to customer oriented processes-processes that directly connect the organization and the customer) Purchasing Order material Sales and marketing Support processes Quality assurance Receive material COPS Inspect material Production cantral Inv. material Facilities Payment Acctp. Gener ate work order Design engineering DEMEA Product and process design Build neder Production control plan Post sales/ customer feedback Human ressources Test Manufactur ing engineer- ing PIMEA Product and process design verification and validation Warranty Ship Courtesy AC Customer satisfaction