Make a sample role play script for this scenario and provide current, accurate and relevant information about local area.

Scenario 1 Your manager informs you that the Puglisi family is about to arrive from Italy to stay for a week at your establishment. Four (4) adults and three (3) children are expected, and the oldest child uses a wheelchair. Mr Puglisi expects top service and is temperamental, which, together with little English language skills, can sometimes get a bit \"heated\". As they have a large vineyard in Italy, they are interested in local vineyards, tastings and tours. SITXCCSO10Page 6 of 16ROLE PLAY Role-play 1 (No submission required) Learner instructions For this role-play, you are required to read Scenario 1, and then participate in a Role-play where you will: @ prepare yourself with information required to make the stay of this family a pleasant one e determine the best type of assistance for the Puglisi's requests @ use your collected information and interact with Mr Puglisi to provide appropriate information and assistance. The assessor may stop the assessment on occasion to: @ ask questions or to get you to repeat an action @ ask you to explain what and why you are doing something e tell you when to continue with the assessment task. The assessment will take place in a simulated workplace environment with your assessor or other designated person playing the role of Mr Puglisi. All tasks in the Role-play Checklist must be performed and observed to complete this assessment. lf a task is not observed during the time period, the assessor will create an opportunity to repeat the role-play (or part of it) or undertake an alternative form of assessment, such as questioning. Once you understand the above instructions, please submit this assessment