Make a Six Sigma FMEA (Failure Mode & Effect Analysis) over a pizza shop dealing with an increased customer complaint due to the quality of pizza and delivery.

Process/Product Failure Modes and Effects Analysis Process or Product Name: Prepared by: Page of Responsible: FMEA Date (Orig) (Rev) Process Step Key Process Input Potential Failure Mode Potential Failure Effects SEV Potential Causes OCC Current Controls DET RPN EOC Actions Recommended Resp. Actions Taken SE V OCC DET RP N What is the process step What is the key In what ways does the Key Process Input? Input go wrong? What is the impact on the Key Output Variables (Customer Requirements) or internal requirements? How What causes the Key Input to go Severe wrong? is the effect to the custom er? How What are the existing controls and often procedures (inspection and test) that does prevent either the cause or the caus Failure Mode? Should include an e or SOP number. FM occur ? How well can you What are the actions for reducing the occurrence of the Cause, or improving detection? Should have actions only on high RPN's or easy fixes. Whose Responsible for the recommended action? What are the completed actions taken with the recalculated RPN? Be sure to include completion month/year dete ct caus e or FM? 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0