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Midterm Study guide Long term care Hospice Professionalism Know about residents and gifts Accountability Empathetic meaning Most important person of the care team NA verses nursing role what you can do Know your chain of command 10 Know NA requirements for training 11 Residents' rights 12 Know the difference types of abuse 13 Know the difference between assault, battery 14 Negligence 15 What is a policy and procedure? 16 How to respond to surveyors? 17 Know about ethics and code of ethics 18 Know about OBRA/why do we have OBRA? 19 What to do if you witness abuse? 20 Ombudsman responsibility? 21 Know about HIPAA 22 Know difference of verbal and nonverbal communication 23 Know the difference of root, prefix, and suffix 24 Know military time 25 Know about documentation and when it should be documented 26 Know difference of objective and subjective information 27 Know your senses 28 Know what an incident is and what to do 29 What is a code status? 30 Know how to treat visually and hearing-impaired residents 31 Know how to approach an anxious and depressed residents 32 Know the difference between aggressive and assertive 33 Know how to treat a resident and their sexual behaviors 34 Know how to treat confused residents 35 Know how to treat a resident in a coma 36 Know holistic care 37 Maslow's Hierarchy 38 Know cultural diversity 39 NA and family members 40 What is true about elderly people? 41 Know that developmental disabilities can restrict both mental and physical ability