Making Information Flow and Making Merchandise Flow Read the overview below and complete the activities that follow. When a customer decides to purchase a Sony DVD player at her local Best Buy store, it triggers action throughout the entire supply chain. It is possible that by the time she leaves the parking lot, the manufacturer has already ordered another player to be built and this occurs with the tens of thousands of these players being sold every day around the world. Read about this purchase, and then assemble the information flow model as instructed. CONCEPT REVIEW: Supply chain management refers to a set of approaches and techniques firms employ to: (1) efficiently and effectively integrate their suppliers, manufacturers, warehouses, stores, and transportation intermediaries into a seamless value chain in which merchandise is produced and distributed in the right quantities, to the right locations, and at the right time; and (2) minimize systemwide cost while satisfying the service levels their customers require. Five interrelated activities emerge in supply chain management: making information flow, making merchandise flow, managing inventory, designing the supply chain, and managing the relationships among supply chain partners. Step 2 - You will match the DVD purchase steps to the various information flows. Advanced shipping notice Request delivery schedule POS terminal sends data DVD player purchased Corporate inventory order Frequent, direct reorder Customer to Store Store to Buyer Buyer to Manufacturer Store to Manufacturer Store to Distribution Center Manufacturer to Distribution Center and Buyer 2 5 Reset