Making the Change The last year that vacation pay could be "earned and banked" was 2009; final payments for rolled vacation days were made in 2010. The transformation took time, but overall, the change proved to be a positive one. After the initial hit to the income statement caused by recognizing all banked PTO as an expense, the PTO liability disappeared and compensation expense decreased; the bottom line, even without considering the touted added productivity, increased. The "triple bottom line" was up, and the financial statements and related ratios looked better than ever. Alma, and management, was pleased. Based on the information in the case provided above, how important is a company's environment in the decision to implement change