Question: Management at a post office is curious about its services in one particular zip code area. Every address within that zip code, including business and
Management at a post office is curious about its services in one particular zip code area. Every address within that zip code, including business and residential, is mailed a survey inquiring about the post office's quality of service. The post office does receive a respectable response rate to the survey.
What, if any, is the most noticeable bias for this survey?
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