Management by wandering around!

I had some great colleagues around me who had more experience and said, Look, dont kid yourself by saying you want change. You need to introduce the systems, the incentives, the processes. You need to work your way into it. You dont talk your way into it. Get out there. So what I did was I spent very little time in my office. I joined these visual factories even though people would say, Well were discussing capacity in factory number five right now and the CEO said, Thats a bit awkward. Hes never been here before. Its not like I walked in and said, I believe you should turn that machine off and turn that one on because I had no clue, and that would be delegating to the highest level of incompetence to have me do that, but it was more sending a signal. !