Management challenges $($Connect$,$ Perform$)$

Use your knowledge of the challenges new managers face to complete the following sentences.

Becoming a manager means a profound transformation in the way people think of themselves, called personal $,$ which includes letting go of deeply held attitudes and habits and learning new ways of thinking.

The cost to organizations of losing good employees who can't make the transition to becoming managers is than the cost of providing training to help new managers cope, learn, and grow.

Read this research summary and then complete the figure with the correct labels.

Research Study

Professor Linda Hill did research that followed new managers for their first year in their jobs. She found that they changed over time, moving from an "individual identity" to a "manager identity." The following diagram outlines the characteristics associated with each of these identities. Each identity is missing a characteristic in the A or B position.