Management Information Systems Case Study

"Shoppers" is considered as one of the largest retailers with more than two hundred branches distributed in the country. Last year, after one of Shoppers' competitors introduced the concept of Online Shopping, the sales of 'Shoppers" dropped dramatically. In fact, the concept of Online Shopping, based on the latest technology available, was very appreciated by customers. "Shoppers" decided to react quickly by using a new information system, accessed online and hosted by a leader in the online software services. This new system helped in greatly reducing the operational expenses (including the software cost since it is rented online and not purchased). With this new system, only 2 employees can monitor and control the inventory instead of 15. Also, they have reduced many other expenses by eliminating the errors of the ordering process and inventory management. Which organizational impact does the new information system have on the organization? O Post-industrial organization impact O Flattening the organization impact O Behavioral impact O Economic impact What is the information system strategy used by the organization to face the problem? O Strengthening supplier intimacy O Focus on market niche Low cost leadership O Flattening the organization To which category of the current software trends the new information system belongs? O Virtualization O Cloud software services Open source software 0 In house software faced by Which force, according to Porter's competitive forces model, Shoppers"? O Suppliers O New market entrants O Agency theory Customers