Question: Managerial Practice 2.1: Customer Involvement at eBayHow does customer involvement at eBay compare to customer involvement at Amazon and Craigslist? What are the major similarities

Managerial Practice 2.1: Customer Involvement at eBayHow does customer involvement at eBay compare to customer involvement at Amazon and Craigslist? What are the major similarities and differences? What would you change about customer involvement in these companies, and why?What are some of the challenges eBay may encounter by deeply involving customers in its process strategy? How can these challenges be effectively mitigated?As a senior consultant for eBay, Amazon, and Craigslist, what strategic process improvements would you recommend to their boards of directors? What are some possible organizational barriers to implementing these valuable competitive processes?

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