Managing Conflicts and Risks within a Global Team

Students will utilize the following case study to complete this assignment.

For this assignment, students will utilize the scenario that was provided for $$the Cross$-$Cultural

Communication Presentation.$$ The assumption is that, after developing an in$-$depth

understanding of specific cultural factors related to each of the four population groups, the

manager of the global team implemented the communication plan to deliver the message

regarding the possible emergence of a pandemic. Upon the execution of the communication plan,

the manager has received the following comments from each branch:

$$ Italy: $$We are a small team here at the mercy of the Seattle headquarter and executive

team. We need to make sure that the boss has our back.$$

$$ India: $$Our opinions are often ignored. It$$s so difficult to find a good time to exchange

ideas, and even if we do manage to connect, we can$$t get a word in edgewise.$$

$$ Brazil: $$We do the important work and have easy access to the Seattle executive team.$$

$$ UAE: $$We represent the most challenging regions in terms of diversity and institutional

obstacles. The Seattle executive team really doesn$$t understand our markets and potential

effects of this pandemic on our operations and business here.$$

Informed by the above information, in the first step, students should identify the types of

conflicts and risks that can occur in each location and impact global operations. In the second

step, students should devise effective strategies for resolution and mitigation of the identified

conflicts and risks. Students will present the conflicts, risks, and corresponding strategies using a

live or narrated PowerPoint presentation depending on the class mode.