The introduction of improved quality into products has been a strategy applied by many organizations to obtain
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The introduction of improved quality into products has been a strategy applied by many organizations to obtain a competitive advantage. Some organizations believe it is necessary to improve levels of product quality if competitive advantage is to be preserved or strengthened.
- Discuss how a management accountant can assist an organization to achieve a competitive advantage by measuring the cost of quality. To answer this requirement, you need to use hypothetical but logical figures depicting costs of quality.
- Discuss five factors that should be present for an organization to implement a Total Quality Management (TQM) program successfully.
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