Managing Human Resources

Question 1 Describe FIVE (5) the contributing factors that make Facebook a great place to work. Rank these contributing factors in descending order of importance and justify your answer.

-Descending order. Lowest at the bottom (points to discuss)

(1500 words)

Read the case study given below and answer the questions given at the end of the case: Managing Human Resources at Facebook: Passion Lies in the People When it comes to being the best and most appreciated employers then you will hear the names of Google and Facebook. Google is not just an innovative company but a brand that has developed a smart and intuitive ecosystem which knows what its employees want before they want it. However, Facebook has also proved very sharp at meeting the challenge. These two IT giants have not just nailed it; they are killing it in the HR battlefield. Managing HR is now the new challenge and some companies have fared much better than their employees' expectations in this area. Facebook is a major challenger of Google and is being talked of for creating a culture and environment that fosters satisfaction and joy. Glassdoor publishes a list of the best employers every year and Facebook has ranked at the top for 2018. This list is based on the reviews posted by thousands of its employees. A few things that stand out among these reviews are that it has maintained a fast moving and challenging environment that is centered on faster learning. Mark Zuckerberg as its CEO has very high approval ratings of higher than 98%. The reviews show that there are ample opportunities of learning and growth at the social media company. Facebook's culture encourages more energy and less formality. That reflects even in its dress code. They use the most casual dressing in the entire corporate world. Even the CEO wears T-shirts. This dressing style also keeps the employees in a free mood and flowing. Fewer formalities mean fewer barriers to collaboration. In case of Facebook, its environment is known for higher openness and energy. It has adopted several unique practices that have helped it gain an advantage in the area of HR. It has used several strategies to reduce the pressure on its workers and office design is one of them. Far from the cubicle culture, it has established a unique open floor structure. Life inside the cubicles can be suffocating for the employees and therefore an open office design is used at Facebook to let the employees have more space. While it allows more space to move and breathe, it also allows for higher level of meeting and collaboration. Facebook provides free food with great variety takes care of its employees' taste and has made available a large menu with higher variety. Being a young company, the menu at Facebook is designed as per the taste of its employees. A large variety of ice creams, cookies, and other milk products and other kind of food is available for the workers to tingle their taste buds. The way to your employees' heart goes through their belly. The quality of food served at Facebook can be as good as in some of the world's best restaurants. Eating arrangements in the open under the sun make it as enjoyable as a picnic or party. Facebook is at a clear advantage in terms of knowing the taste and interests of the millennial generation. One thing that very few employers care about is the energy level of their employees and that they need to sustain it. The HR policies and work environment must be structured in a manner that employees' energy level is not affected. Facebook very well understands the challenge. It is why for most employees working at Facebook is a pleasant experience. Food does not just give energy, good food gives pleasure, keep people happy and their energy flowing. A pleasant work environment sustains both worker morale and energy. Most of the reviews on Facebook show very high job satisfaction. Facebook has engaged its employees using a large variety of techniques. Exercise, play and hobbies are also a part of its overall employee engagement strategy. When it is all just tech inside an organisation, employees may grow confused and bored. It is why a tech company must allow its employees to follow their hobbies. There is a wood workshop at Facebook which engages the employees allowing them to pass their time making wooden sculptures. This helps lose stress and also allows them to use their creativity plus imagination. Such strategies are the best in terms of helping employees stimulate they creativity and respond to their love for art. The formula is simple and straightforward. If you keep your employees happy, they leave you happier. Facebook employees are happy for some other reasons too. The company caters to their personal needs right on the campus. No need to go off campus for any personal needs. Laundry services, hair cut, dry-cleaning, even medical assistance and acupuncture are all available on the campus. Employees can stay after work hours to run their personal errands. The overall picture of Facebook is of a young, happy and aggressive company. It is a young brand and to form a clear picture would take more time. However, in this limited period it has continued to impress its employees. At the technology firms sustaining the employees energy level and keeping them engaged can be a tough question Facebook's culture has some inherent strength that differentiates it from other technology brands. It has a young, fast moving and energetic culture and environment that makes the employees feel welcome everyday. All the benefits and perks are designed in a manner to drive higher satisfaction and greater engagement. CEO Zuckerberg has managed things in a pretty happy manner so everyone feels included. An environment of inclusion fosters collaboration and works to retain employees for longer. Very few have been able to push the line of HR happiness this far. Source: https://www.cheshnotes.com/2018/01/hr-management-facebook-amazing-benefits-a mazing-talents/