Managing Operations Excellence - Study Guidance Document This document provides guidance to help understand the coursework topic. It is not intended to be submitted as assessed work. Topic to Understand: Evaluate how an international organisation operating in the UK manages quality and organisational performance across its internal operations and supply chain. The research should include the use of at least one of the following frameworks: - Benchmarking - Balanced Scorecard (BSC) - Business Process Re-engineering (BPR) - Self-assessment frameworks (e.g., EFQM) Key Points to Consider for Understanding: - How the organisation ensures quality standards are maintained - How performance is measured and improved - The benefits of the framework chosen - Challenges or limitations experienced in real practice Note: This document is only for study purposes to guide your understanding of the topic.